International Shipping & Taxes
Shipments (for International Shipments): Shipment is intended ex-works. You are responsible for any additional taxes and duties. E L A London is not responsible for any fees charged by customs. If you decide to refuse any shipments from E L A London, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to E L A London. This amount will be subtracted from your merchandise refund.
Due to the high volume of shipments during Christmas period, we inform our clients that some delays on deliveries may occur. Orders will be handled by from our staff as usual, however they may not be delivered on time due to the shipping line, which is –during Christmas period- overcrowded. Please, allow our forwarders some extra time to deliver your goods.
We thank you for your patience and understanding and hope this will not cause you any major troubles.